📦 Orders & Products
1. What is the lead time? Can you do rush orders?+

Standard lead time is 7-15 days. Rush orders can be completed in 3-5 days. Monthly capacity is 5 million pieces, and most models have regular stock.

2. What is the minimum order quantity (MOQ)?+

Sample orders have no MOQ — 1 piece minimum. Bulk order MOQ depends on the model: standard models 1,000 pcs minimum, custom models negotiable.

3. Can I get free samples?+

Yes. We provide 5 free samples. Shipping is collect. Business email or company information required for qualification. Samples come with complete test reports.

4. Do you support custom resistance, power, or lead length?+

Yes. All three IG platforms support customization:

  • Resistance range: 0.5Ω~20kΩ
  • Power range: 3W~10W
  • Lead length: Custom per customer drawing
  • Custom samples: 7-10 days
5. What shipping methods do you support for overseas orders?+

Sample/small orders: DHL/FedEx/UPS international express (3-7 days). Bulk orders: Sea freight (15-25 days) or air freight (5-10 days). Payment: T/T (30% deposit + 70% balance), L/C, or PayPal for samples.

6. What payment methods do you accept?+

International: T/T (telegraphic transfer, 30% deposit + 70% balance), L/C (letter of credit). Long-term partners can apply for credit terms (net 30/60 days).

✅ Certification & Quality
7. Do you have AEC-Q200 certification?+

Yes. IG-C and IG-F series have AEC-Q200 Standard Grade certification. IG-S series has Full Grade certification (all tests). Third-party test reports available.

8. What does AEC-Q200 certification mean for ignition coil resistors?+

AEC-Q200 is the Automotive Electronics Council passive component stress test qualification standard. It is the entry requirement for automotive OE market components.

Passing AEC-Q200 means the resistor has undergone 20+ rigorous stress tests, including:

  • High-temperature life test (125°C~155°C, 1000 hours)
  • Temperature cycling (-55°C~+155°C, 1000 cycles)
  • Humidity bias test (85°C/85%RH, 1000 hours)
  • Vibration/shock test
  • Solderability/heat resistance

Without certification, resistors may experience resistance drift, open circuits, or insulation failure in automotive environments. HXO IG-C/IG-F have Standard Grade, IG-S has Full Grade certification.

9. What quality system certifications does your factory have?+

Products are AEC-Q200 certified. Factory quality management system complies with ISO 9001. COA (Certificate of Analysis), batch traceability codes, and RoHS/REACH compliance declarations available on request.

10. What is the shelf life of the resistors?+

Under normal storage conditions (temperature -10°C~40°C, humidity ≤70%RH), shelf life is 2 years. Store in original packaging, avoid high temperature and humidity.

🔬 Selection & Technology
11. How do I choose between IG-C, IG-F, and IG-S?+

Simple selection:

  • IG-C Ceramic Core: Best value, -55°C~+275°C, for most motorcycle and automotive applications
  • IG-F Fiberglass Core: Highest vibration resistance, 30% better than ceramic, for off-road and single-cylinder engines
  • IG-S Solid Ceramic: Flagship, -55°C~+350°C, 40kV pulse withstand, for racing and extreme environments
12. What vehicle models are your resistors compatible with?+

Our resistors cover mainstream motorcycle and automotive ignition coils:

  • Motorcycles: Honda, Yamaha, Suzuki, Kawasaki, and Chinese brands (Zongshen, Loncin, Lifan, etc.)
  • Automotive: Universal replacement parts, aftermarket
  • Compatible resistance: Secondary 4.7kΩ~10kΩ, primary 0.5Ω~1.5Ω
13. What's the difference between 4.7kΩ, 5kΩ, and 10kΩ?+

All are secondary suppressor resistors, differing in EMI suppression strength:

  • 4.7kΩ: Universal, moderate EMI suppression, least ignition energy loss
  • 5kΩ~6.8kΩ: Most common range, balancing EMI suppression and ignition energy
  • 10kΩ: Strong EMI suppression, for sensitive onboard electronics

Higher resistance = stronger EMI suppression but slightly more ignition energy loss. Most motorcycle applications recommend 4.7kΩ~5.1kΩ.

14. How do you provide technical support?+
  • Online selection consultation: Email/WhatsApp/phone, reply within 2 working hours
  • Failure analysis: Send failed samples, free analysis with report
  • On-site support: Engineer visits available for major accounts
  • Training: Resistor selection training, AEC-Q200 standard解读
🔄 Import Substitution & Supplier Evaluation
15. What should I watch out for when replacing imported brands?+

Three key points:

  1. Confirm pin spacing and dimensions are compatible
  2. Request samples for trial installation first
  3. Leave 30% power margin for long-term reliability

HXO IG series has completed substitution validation for many imported models. Cross-reference table available.

16. What are the main differences between Chinese and imported brands?+

Core differences are in supply chain and cost, not performance. Ignition coil suppressor resistors are not high-tech semiconductors — the technology lies in material formulation and process consistency.

  • 💰 Price: Chinese brands 30-50% lower for equivalent performance
  • ⏱️ Lead time: Imported brands 8-12 weeks, Chinese 7-15 days
  • ✅ Certification: HXO IG series all AEC-Q200 certified, matching imported brands
  • 🔧 Service: Free samples + selection guidance + failure analysis
  • ⚙️ Customization: Non-standard values and lead lengths available
17. How do I evaluate if a suppressor resistor supplier is reliable?+

Four-step evaluation:

  • ① Check certification: AEC-Q200 is the minimum requirement for automotive-grade resistors
  • ② Check testing: Is 100% individual hi-pot testing performed? HXO tests every single resistor
  • ③ Check specialization: Are they a specialist in ignition coil resistors or a general resistor factory?
  • ④ Check service: Do they provide free samples, selection guidance, and failure analysis?

Recommended action: Request samples, test in your actual application (high temp, vibration, pulse), then decide. Don't base decisions on price alone.

18. Do you export to my country?+

Yes. HXO exports to 30+ countries worldwide, including USA, Germany, UK, France, Italy, Spain, Brazil, India, Indonesia, Thailand, Vietnam, and more. Contact us for shipping options to your specific location.

Still have questions? We're here to help

For selection advice, sample requests, or technical consultation, contact us anytime

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